Shipping / Returns / Privacy
- Shipping / Returns / Privacy
Shipping / Returns / Privacy
Thank you for shopping with us for your Rifle Scope needs.
Our company, James J. Scott, LLC, has been in business since 1995 and is dedicated to making sure your questions are answered and you purchase the products that are right for you. Please feel free to call us Monday through Friday, 7:30 to 4:00 Eastern US time, or email us at the address below.
James J. Scott, LLC
38C New Britain Avenue
Rocky Hill, CT 06067 USA
Shipping within the US:
Products usually ship in 1 to 3 business days via UPS Ground or USPS Priority Mail. If the product you have purchased is back-ordered you will be notified within 2 business days.
The cost of expedited air freight will be calculated at Check Out. Expedited orders must be placed before 2:00 PM Eastern Time to guarantee shipment. The USPS Priority Small Box rate will be added to all shipments under $75.
All orders are charged is US Dollars. The bank that holds your credit card or PayPal will convert the charge to your local currency at that days exchange rate.
International Express shipping takes 5-10 business days for delivery. International Priority shipping takes 10-15 business days. First Class Mail takes 15-20 days.
We currently ship to:
Pacific: Australia, Japan, New Caledonia, New Zealand
Europe: France, Germany, Italy, Netherlands, Norway, Poland. Northern Ireland (UK address) and United Kingdom (email us if you are from the UK, we need to make special arrangements)
We must ship via USPS Priority to France, New Caledonia and the UK.
Note: You are responsible for any duties or taxes payable within your country. These taxes are payable at time of delivery to your local authorities. We do not collect the tax at time of order.
Scopes will NOT be shipped outside the U.S. for the following reasons:
- ITAR restricted scopes (These are clearly marked on the website)
- Exportation of most night vision equipment is prohibited
- Countries requiring a U.S. Export license
- Persons identified by the U.S. OFFICE OF FOREIGN ASSETS CONTROL
Sightron and Burris prohibit the exportation of their scopes. Sorry for the inconvenience.
All of products are guaranteed against defects in workmanship and your personal inspection. If you are not satisfied with your scope we will refund your purchase or replace the product with one of equal value, your choice.
Scopes that have been mounted on guns can not be returned unless there is a quality issue. These scopes are considered used and therefore have reduced value.
Returns are inspected at time of reciept. If the item and/or packaging has been damaged no refund will be paid. Refunds for returned items that pass inspection are processed the same day the return is received at our shop.
This store is hosted by BigCommerce, and uses the latest in encryption technology to assure your personal information is secure over the internet. You are required to provide the billing address for your credit card to protect you from credit card fraud.
Your personal information including your billing address, email address and phone number will not be forwarded, sold, or otherwise used by anyone except James J. Scott, LLC, owners of www.TheRifleScopeStore.com.
Customer may receive continual email solicitation from the company if the customer consents to the solicitation at checkout, or through a double opt-in process. And, if the customer does consent to receive email from the company, the company agrees to have a simple unsubscribe option available, along with unsubscribe instructions in every email.
A 'cookie' may be placed on your computer for use of future marketing. You can prevent this by turning off accepting of cookies on your computer.
You may receive solicitation emails if you entered a product in the shopping cart but did not check out. You may unsubscribe from receiving any further emails concerning the status of your shopping cart.
To view your personal information that we have stored about you, please email us at email@example.com. You can request changes or deletion of this information at any time.
Your credit information is processed by PayPal. PayPal will not share, retain or store personally identifiable information for any secondary purposes beyond filling your order. Your credit information is held for 30 days at James J. Scott, LLC, after which it is automatically deleted from our system.
Your name, ship-to address and phone number are forwarded to UPS, USPS or FedEx for delivery of your products. These companies will not distribute your personal information.